citytvplus.ca/code is an official Citytv+ device activation address displayed when you select the Citytv+ account sign-in option on a supported television or streaming device. You can use this website to connect your Citytv+ account to your TV by entering the activation code shown on the screen.
Citytv+ also offers a separate sign-in method for eligible television provider subscribers. If you choose Sign in with TV provider, the app displays citytvplus.ca/activate instead.
This guide explains both activation methods, how to sign in using a QR code, supported devices, subscription requirements, and solutions to common Citytv+ activation problems.
If you have a Citytv+ account, follow these steps to activate the application on your television.
Turn on your Smart TV or streaming device and connect it to the internet.
Open the official Citytv+ app.
Select Sign In from the app's home screen.
On the Choose a sign in option screen, select Sign in with Citytv+.
Your television will display a QR code and a unique six-character activation code.
On your smartphone, tablet, or computer, open a web browser.
Visit https://citytvplus.ca/code.
Sign in using the email address and password associated with your Citytv+ account.
Enter the activation code displayed on your television when prompted.
Complete the activation process.
Wait for your TV app to recognize the successful sign-in.
Start watching the Citytv+ content included with your subscription.
Important: Use the activation code currently displayed on your own television. The code shown in examples or screenshots is not intended for use on another device.
citytvplus.ca/code is a Citytv+ activation address used to link a supported Smart TV or streaming device with an eligible Citytv+ account.
When you choose the Citytv+ account login option, the application displays a unique activation code and QR code.
You can complete the sign-in process through a smartphone or computer rather than typing your credentials with a TV remote.
After the activation code and account details are verified, the television can access the content available through your subscription.
Citytv+ also provides a QR code for convenient device authentication.
Open the Citytv+ application on your television.
Select Sign In.
Choose Sign in with Citytv+.
Wait for the QR code to appear on your television.
Open your smartphone's camera or QR code scanner.
Scan the QR code displayed on the screen.
Open the official Citytv+ authentication link.
Sign in with your Citytv+ account.
Complete the activation instructions.
Return to your television and wait for the app to update.
If the QR code cannot be scanned, visit https://citytvplus.ca/code manually and enter the code displayed on your television.
If your television subscription includes eligible Citytv+ programming, you may be able to sign in through a participating Canadian television provider.
The TV provider activation process uses citytvplus.ca/activate, as displayed in the Citytv+ application.
Follow these steps:
Turn on your Smart TV or streaming device.
Open the official Citytv+ app.
Select Sign In.
On the sign-in options screen, choose Sign in with TV provider.
Your television will display an Activate Device screen containing a QR code and a six-character activation code.
Open a web browser on your smartphone, tablet, or computer.
Alternatively, scan the QR code displayed on your television.
Enter the activation code shown on your TV when prompted.
Select your participating television service provider.
Sign in using your TV provider account credentials.
Complete any additional verification requested by your provider.
Wait for the activation process to finish.
Return to the Citytv+ application and access the channels included with your television package.
Important: TV provider authentication and direct Citytv+ account sign-in use different activation addresses. Always follow the URL displayed on your television.
Citytv+ provides two sign-in methods, depending on how you receive your subscription.
Choose this option if you have an eligible Citytv+ account or direct Citytv+ subscription.
The television displays the citytvplus.ca/code website address along with a QR code and activation code.
You complete authentication using your Citytv+ account credentials.
Choose this option if you receive eligible Citytv+ programming through a participating television service provider.
The television displays the citytvplus.ca/activate website address along with a QR code and activation code.
You complete authentication using your participating TV provider account.
The channels and programming available after sign-in depend on your television subscription.
When you begin the Citytv+ account authentication process, you may be directed to a shared Sportsnet and Citytv+ sign-in page.
Follow these steps:
Open the official Citytv+ account sign-in page through the activation process.
Locate the Sign in section.
Enter your registered email address.
Select Continue.
Complete the password or other authentication step requested.
Return to the activation process.
Enter your television's activation code if prompted.
Complete account verification.
If you do not have an account, select Register where available and follow the official registration process.
An eligible subscription is required for access to subscription-only programming.
Citytv+ offers subscription-based streaming access to eligible live television channels and on-demand programming.
You may be able to access Citytv+ through either a direct subscription or an eligible participating television provider.
A direct subscription provides access to the programming included with your selected Citytv+ plan.
You can sign in using your Citytv+ account credentials.
If you receive eligible Citytv+ programming through a participating television provider, you can authenticate using your provider account.
However, your access is limited to the channels and content included in your television package.
Subscription plans, prices, and content availability may change. Visit the official Citytv+ website for current information.
If your activation code is rejected:
Confirm that you entered the correct code.
Check for typing errors.
Make sure you are using the correct activation website.
Verify that the code is still valid.
Return to the Citytv+ app and generate a new code if necessary.
Try completing the activation process again.
Activation codes are temporary.
If the code expires:
Return to the Citytv+ application.
Open the sign-in screen again.
Select your preferred sign-in method.
Wait for a new activation code.
Open the official activation website.
Enter the new code and complete authentication.
If the activation website does not open:
Check your internet connection.
Confirm that you entered the correct website address.
Refresh the page.
Try another browser.
Disable browser extensions that may interfere with authentication.
Use the QR code displayed on your television as an alternative.
If the problem continues, consult the official Citytv+ Help Center.
If the TV provider activation page is unavailable:
Confirm that you selected Sign in with TV provider on your television.
Verify that the TV displays citytvplus.ca/activate.
Refresh the activation website.
Try another browser or device.
Generate a new activation code if necessary.
Repeat the TV provider authentication process.
Do not use citytvplus.ca/code for a TV provider activation code unless the application specifically instructs you to do so.
If your phone cannot scan the QR code:
Increase the brightness of your television screen.
Clean your smartphone camera lens.
Move your phone closer to the QR code.
Make sure the entire QR code is visible.
Open the displayed activation website manually.
If your login credentials are rejected:
Confirm that you are using the correct email address.
Check your password for typing errors.
Use the official password recovery option if necessary.
Try signing in again.
TV provider subscribers should use their television provider credentials rather than a separate Citytv+ account password.
If the application reports that your account does not have an active subscription:
Confirm that your Citytv+ subscription is active.
Make sure you selected the correct sign-in method.
Check that your television provider package includes the requested content.
Sign out and sign in again.
Contact Citytv+ or your television provider if necessary.
TV provider authentication does not automatically unlock every channel.
If content is locked, confirm that your television subscription includes the relevant network.
You may need a different subscription package to access certain programming.
If the application freezes, crashes, or fails to load:
Restart your television.
Check your internet connection.
Update the Citytv+ app.
Install available television software updates.
Reopen the app.
Sign in again if necessary.
If activation succeeds on your phone or computer but the television remains on the activation screen:
Wait briefly for the app to refresh.
Confirm that your television is connected to the internet.
Return to the Citytv+ home screen.
Restart the application if necessary.
Repeat the activation process using a fresh code.
Citytv+ is intended for eligible users in Canada.
If you receive a location-related error, check the official service availability requirements.
Content access may be restricted outside Canada.
citytvplus.ca/code is an official Citytv+ activation website used to link a supported television or streaming device with a Citytv+ account.
Open the Citytv+ app, select Sign In, choose Sign in with Citytv+, visit citytvplus.ca/code, sign in, and enter the activation code displayed on your television.
citytvplus.ca/activate is the official website displayed for TV provider activation in the Citytv+ application.
Open the Citytv+ app, select Sign In, choose Sign in with TV provider, visit citytvplus.ca/activate, enter the code shown on your television, and authenticate through your participating TV provider.
citytvplus.ca/code is used for Citytv+ account sign-in, while citytvplus.ca/activate is displayed for TV provider authentication. Follow the website shown on your TV.
Your activation code appears on the television after you select a sign-in method in the Citytv+ application.
The Citytv+ activation screens shown in the examples display six-character alphanumeric codes. The format may vary, so use the code currently displayed on your device.
Yes. Scan the QR code displayed on your television using your smartphone and complete the official authentication process.
Yes. Eligible subscribers of participating Canadian television providers can authenticate using their TV provider credentials.
The Citytv+ sign-in page may recognize existing Sportsnet+ credentials. However, access to Citytv+ subscription content depends on your account's eligibility.
Yes. Citytv+ supports compatible Samsung Smart TVs, including supported models from 2018 onward.
Yes. Citytv+ is available on supported Amazon Fire TV devices.
Yes. Citytv+ supports compatible Apple TV 4K and fourth-generation Apple TV devices.
Yes. Citytv+ supports compatible Android TV devices, including supported models running Android 7 or later.
Citytv+ discontinued support for certain Chromecast device models beginning June 25, 2025. Check the official supported-device list for current compatibility information.
Citytv+ offers subscription-based streaming. Eligible TV provider subscribers may also access programming included with their television packages.
Return to the Citytv+ sign-in screen, generate a new activation code, and repeat the process.
Your account may not have an active direct subscription or eligible TV provider access for the content you are trying to watch.
Citytv+ is primarily intended for eligible users in Canada. Geographic restrictions may apply.
Check your internet connection, confirm that you are using the correct activation website, verify your account credentials, and try a new activation code.